Privacy Policy

Commitment to Privacy

This website, (the “Site”), is owned and operated by T.I.I.-Jetservices, Lda, having its registered address at 80 Rua Bela São Tiago, 9060-400 Funchal, Portugal, and registered under number 511089953 (“TII”) which is considered as the “Data Controller”.

This Privacy Policy describes how we collect, use and disclose information that we may obtain about you (“Personal Information”) through the Site or that you provided us directly or indirectly online or through email messages relating to inquiries about our services. Personal Information means details which identify you or could be used to identify you, such as your name and contact details. It may also include information about how you use the Site. When you provide Personal Information to us, we protect it according to this Privacy Policy. By using this Site or when you provide us with any Personal Information, you acknowledge that you have reviewed, and agree to, the terms of this Privacy Policy and you give us your consent to process your Personal Information for the purposes mentioned herein. If you do not agree to this Privacy Policy, do not use this Site or indicate it expressly when you provide Personal Information to us.

We comply with the terms of the EU General Data Protection Regulation # 2016/679 (the “GDPR”).

To the extent we collect information online, our purpose is to better serve our business customers.

Collected Personal Information

We may collect the following types of information when you browse this Site:

  • Personal Information you provide directly when you register or join an online community or other group, inquire about our services via any e-mail messages you send us, including personally identifiable information such as your name, contact information (phone, fax, address, and email address).
  • Passively collected information, including through the use of “cookies” described below, such as IP addresses, web browser and operating system information, date and time of visits, and the web pages your Internet browser visits when browsing this Site.


Cookies are a small amount of data sent from the server, which is then stored on your computer’s storage drive. We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies help us to improve our services and to deliver a better and more personalised service.

You can delete all cookies that are already on your computer and you may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting, you may be unable to access certain parts of our services. Unless you have adjusted your browser setting, so that it will refuse cookies, our system will issue cookies when you log on to our services, unless the cookies to be issued require your informed consent.

Use of Personal Information

We use Personal Information you have provided directly or information we collect indirectly online about you in the following ways:

For Personal Information you provided directly, online, or through email messages, relating to inquiries about our services, we use the information to engage in and process transactions with you, to respond to your inquiries and requests, to provide information on our services, to provide information on our partners offerings and to provide customer support activities. Unless you expressly instruct us otherwise, you allow TII to use your Personal Information in such ways described in this Privacy Policy. You may at any time choose to stop receiving our emails relating to our marketing materials by following the unsubscribing instructions contained in the emails we send to your attention. You can also unsubscribe by sending an email to and requesting the removal of your name from our marketing lists.

Some of TII services may be advertised by third parties. We are allowed to share your Personal Information with third parties unless you have expressly instructed us otherwise.

We inform you that when we share your information with third parties and these third parties use them, then these third parties are responsible for handling your information. Personal Information you provided us may be provided to third parties working on our behalf, such as our partners, service providers data processors, and advertisers. Therefore, we recommend that you familiarize yourself with their privacy policies available online so you understand how our partners will use, collect and handle your Personal Information.

For Personal Information you provide online, including actions or clicks from hyperlinks and subscriptions, we may use the information to customize future communications and web pages in accordance with communication preferences you have established with us.

For Personal Information about web pages visited, page hits per week, and the like, we use this information internally to improve the design of our web pages.

How We Share Personal Information

We share Personal Information for business and marketing purposes only on a need-to-know basis and only with (a) our own employees and contingent workers, (b) subcontractors, consultants, and third-party service-provider companies, that have agreed to safeguard such information in a like manner compliant with GDPR, and (c) other entities authorized to have access to such information under applicable law or regulation.

We may disclose your Personal Information to protect our rights or property, to enforce our terms of use and legal notices, as required or permitted by law, or at the request of government regulators or other law enforcement officials and the courts. We shall have no duty to notify you of such compliance with local law.

We will not use or share your Personal Information in ways unrelated to those described above without first notifying you and offering you a choice as to whether or not we may use your Personal Information in a different manner.

We do not share non-public Personal Information with third party marketers.

Data Integrity and Security

We are committed to protecting your privacy. We process your Personal Information only in ways compatible with the purpose for which it was collected. To the extent necessary for such purposes, we take reasonable steps to make sure that your Personal Information is accurate, complete, current and otherwise reliable with regard to its intended use. However, we expect that you will update your Personal Information with us as necessary.

We take reasonable and appropriate measures to maintain the confidentiality and integrity, and prevent the unauthorized use or disclosure, of Personal Information. This includes maintaining a system of appropriate administrative, physical and technical safeguards to secure such information.

Links to Third Party Websites

The Site may contain links to affiliated and unaffiliated third party websites. If you link to or otherwise visit any other websites managed by third parties, we encourages you to review the privacy policies that may be available on these websites. You understand that we have no control over those websites and is not responsible or liable for the policies and practices followed by such third parties.

Your Rights

You have the right to request from us erasure of your Personal Information or restriction of processing or to object to processing as well as the right to data portability.

You may request to be removed from our e-mail list, by following the “unsubscribe” instructions on e-mails or by sending a request to us.

You may send any request related to the processing of your Personal Information to the following address To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections.

We may keep information in an off-line form for as long as we need it for the purpose it is being processed to or as otherwise required by law.

You may lodge a complaint with the data protection supervisory authority of your European Union country of residence.


We periodically update the features of our Site to better serve you and all our customers. We reserve the right to change this Privacy Policy without advance notice and any modifications are effective when they are posted here. The date of the newest version will be posted below. Please check back frequently, especially before you submit any Personal Information, to see if the Privacy Policy has changed. By using our Site, you indicate your understanding and acceptance of the terms of the Privacy Policy posted at the time of your use.

If you have any questions, please contact us by sending an e-mail message to